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Rapid Products Return Policy

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Need to return one of our products? Follow our simple procedures:

  • Call customer service at (303) 761-9600 to obtain a Return Authorization number.
  • Ship the product back to us, insurance is recommended.
  • Be sure to include a return address and telephone number.
  • We will process the return and contact you, once we have determined the issue.

Please note that the following conditions may apply:

  • Most items sold by Rapid Products may be returned within 30 days of delivery for a full refund.
  • We'll also pay the return shipping cost if the return is a result of our error.
  • Exchanges can not be made unless you received a damaged, defective, or incorrect item.
  • All returns must have a Return Authorization number or Rapid Products will refuse them. To obtain please call customer service at (303) 761-9600.
  • Returns can also be facilitated through our website.

Rapid Products, Inc. - P.O Box 1887 Wheat Ridge, CO 80034
Tel: (303) 761-9600 - Fax: (303) 761-9293 -